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COVID-19 UPDATE

We have happy news from Xandari Costa Rica !

We are open for weekend bookings. Stay with us Friday through Sunday and get your body and mind recharged and refreshed in the tropical rainforest setting. We have taken every measure to ensure that your holiday is safe and you are secure in every way. We have implemented Costa Rica Government Health Protocols inside the resort and in every interaction with our guests.

Here's a look at what's new at Xandari:

Safe Stamp
  • Clean and disinfect public areas with high-touch and high-traffic areas hourly and thoroughly.
  • All staff and guests maintain the distance of 6 feet (1.8 Meters) wherever possible. If not possible, protective equipment use is required.
  • Strict hygiene measures implemented for all staff according to our health and safety protocols (wearing of face masks, regular handwashing, etc.).
  • We minimize physical touchpoints and keep the exchange of any items between guests and staff to an absolute minimum (check in, payment, amenities, etc.)
  • Disinfection stations with alcohol gel and disinfectant spray are set up in guest rooms, public areas and staff areas.
  • All transfers will be private and vehicle interiors will be wiped down and disinfected between rides. Luggage will be disinfected upon arrival.
  • "Xandari Safety Seal" indicate that rooms and amenities have been deep cleaned for guest usage (Guest Villas upon check in, Mini bar, remote control, bathrooms, etc.) and that nobody
    has entered the room or used the amenity after cleaning.
  • In Villas Guest Information (such as Guest Directories, Experiences information, SPA AYURA or Restaurant Menus) will be handled digitally and rooms will be "decluttered' from unessential
    items such as stationary, pens, alarm clocks, etc.
  • Laundry protocols are upgraded to comply with CDC guidelines using higher temperature and recommended detergents.
  • All meals will be served a la carte (no buets) with ample space between tables and food hygiene protocols will be further reinforced. Meals are served in our open air restaurant and
    tables and chairs will be sanitized after each seating.
  • Room service is offered at no additional cost.
  • All experiences and activities will be offered in "private" format or allowing for safe distancing between guests and staff.
  • All stay members are monitored carefully and proactively through temperature checks for symptoms related to COVID-19 regularly and any employee under the slightest suspicion will be
    sent to testing immediately.
  • All staff are required to respond fast and report to health officials when in doubt about a possible COVID-19 infection of themselves or others (including guests).
  • Staff areas and all back of the house are cleaned and sanitized regularly and thoroughly. All staff members have access to hand washing and hand sanitizing as well as protective
    equipment if applicable.
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Sincerely,
George M George
Executive Director

VISIT THE HOMEPAGE OR CONTACT US FOR MORE DETAILS

Safe Holidays